Platform Overview
Your Data Stays Where It Is — We Connect, Decide, and Automate
Your Existing Systems
Customer Data
Your customer tools
Order Systems
Your order tools
Email
Any provider
Documents
Your files
Support Systems
Helpdesk tools
↑ Data Never Leaves Here ↑
What's Inside
Context Bridge
Connects your systems
- Reaches into all your systems at once
- No big data projects needed
- Agents can look, but we don't copy your data
Ultra Agents
Runs the agents
- Multiple agents working together
- Agents that run for hours or days
- Remembers what works, gets better over time
Triggered by:
Hoya Agents
Your rules
- Same decision every time
- Your rules, not AI guessing
- Every decision logged
How It Works Together
1
Event
Spots a refund email
2
Context Bridge
Pulls customer history and order details
3
Hoya Agents
Checks refund rules
4
Ultra Agents
Handles it or passes to a person if tricky
Ultra Agents pull info through Context Bridge and use Hoya Agents to follow your rules
See it work with your data before you commit